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Division of IT: About The Division
Strategic IT Goals FY09-FY13
- Consistently and pervasively utilize information technology resources as strategic assets critical to the achievement of all institutional missions.
- Develop a systematic IT consulting program to translate complex end-user needs into projects, programs, or new or modified products and services.
- Develop and implement an IT governance policy and establish IT governance committees at System and each campus to validate and prioritize current and projected IT projects, programs products/services consistent with the university's strategic plan goal, reduce potentially expensive duplication between university entities, and ensure the optimal use of limited financial, physical, and human resources.
- Write, implement, and periodically review an ongoing communication plan to build general awareness and obtain feedback from faculty, staff, and students on the value of IT in support of their missions.
- Provide effective, efficient, and adaptable enterprise administrative applications and services.
- Promote business process redesign across functional areas.
- Streamline and add value to administrative business processes.
- Systematically research new technologies and support them as strategic solutions.
- Increase value, reduce costs, and improve efficiency through internal consolidations and outsourcing.
- Improve the effective use of enterprise applications through enhanced training.
- Continuously improve the security of the University's information assets.
- Develop ongoing communications plans to educate, train, and build awareness
- Develop and implement policies, procedures and programs.
- Investigate and deploy new security technologies and methods.
- Provide a robust and reliable IT infrastructure.
- Continuously evaluate emerging IT infrastructure alternatives.
- Decommission end-of-life or inefficient technologies.
- Maintain operations congruent with best practices for business continuity, disaster recovery, and provisioning of geographically-independent services.
- Enhance and expand deployment of production infrastructure.
- Provide timely and consistent access to university data assets to facilitate analysis for decision making.
- Improve data quality.
- Enable program and performance measurement through the use of metrics.
- Improve data accessibility and integration.
- Strengthen research computing and networking.
- Facilitate collaboration among disparate fields and explore multi-discipline solutions.
- Develop an ongoing communications plan to build awareness of resources.
- Train faculty researchers on information technologies.
- Establish a sustainable funding model to acquire and deploy dedicated research infrastructure, as well as ancillary computing and networking support staff, equipment, and facilities.
- Provide infrastructure and services to enhance technology for teaching, learning, and patient care.
- Assist faculty in identifying, procuring, and deploying innovative classroom technologies.
- Assist all UM Health Care operating elements in the identification, evaluation, implementation and support of information technologies.
- Apply continuous quality improvement process techniques to technology-enhanced facilities and services.
- Attract and retain highly talented staff who are engaged, productive, diverse, and committed to achieving institutional goals.
- Closely couple performance evaluations and rewards to success in fulfilling strategic goals, objectives and action plans.
- Focus training and development investments on training experiences that directly contribute to strategic goal fulfillment.
- Regularly review individual job specifications, career paths, and compensation against industry standards.
- Continuously improve fiscal management and apply industry best practices for operational efficiencies.
- Implement comprehensive change and project management processes.
- Quickly respond to and effectively resolve incidents and problems.
- Provide efficient management of IT service requests.
- Improve the sustainability of IT funding.
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