IT Security Incident Reporting

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Report Security Problems

University employees are required to report all suspected information security incidents and weaknesses to the Division of IT.

Examples of information security incidents and weaknesses include:

A known or suspected compromise of a computer system, application, or database
E-mail containing confidential information sent to the wrong recipient(s)
Known uses of insecure (weak) passwords or sharing of passwords
Unauthorized or old accounts within a computing system or database
Physical theft or loss of computer or storage device
Missing reports or printouts that are known to contain confidential information

Read additional examples and details in the mandatory reporting requirement.

These issues should be reported to abuse@missouri.edu or by calling the appropriate help desk below:

MU/UM employees should call the Division of IT help desk at (573) 882-5000
UMHC employees should call the ITS help desk at (573) 884-4357

All reports will be handled in a timely and professional manner.

More information about other commonly reported issues can be found below. If you have any questions please contact isam@missouri.edu.

Report all threats to persons or property immediately by calling the MU Police Department at (573) 882-7201 or Emergency Services at 911.

Report Abusive E-Mail

Please send abusive or harassing e-mail to abuse@missouri.edu. You must include the Internet header information of the message. The Internet header contains valuable information that contains how the e-mail was sent and from what location. For example:

Received from alpha.somewhere.edu ([128.175.44.54]) by beta.elsewhere.com with SMTP id <11350(4)>; Tue, 3 Jul 2001 16:23:18 -1000.

Report Spam

Please visit junk e-mail, unsolicited commercial e-mail or spam. Also, to effectively report spam, you can e-mail the message including the Internet headers to spam@missouri.edu.

Report Network Abuse

Please report any viruses, network attacks, network or port scans, etc. to abuse@missouri.edu. Please include the following:

Description of the incident
Any logs that pertain to the incident
Time zone used for logs
IP address of suspected computer
Time and date of the incident
Details of any action already taken

Report Junk Faxes

Junk faxes may be collected and mailed to the Missouri Attorney General's office at:

Consumer Protection
Missouri Attorney General's Office
Supreme Court Building
207 W. High St.
P.O. Box 899
Jefferson City, MO 65102

Report Copyright Infringement

Report concerns of copyright infringement or other abuse of intellectual property per instructions at Rules and Resources for Online Intellectual Property.

Please visit the Division of IT's safe computing best practices for information about how to keep yourself and your computer safe on the Internet.

University of Missouri / UM System
Division of Information Technology
615 Locust Street, Columbia, MO 65211
(573)882-2000